AXA Health Guides. Find out about all the services included in your policy

Select your type of health insurance. You can find this on your card (physical or digital) or in your policy. At AXA, we’re committed to looking after you and your family at all times. So we make sure you have all the essential information you need to get the most out of your insurance.

If you’re feeling poorly and aren’t sure what’s wrong

Check your symptoms with Oskar, your virtual assistant, who’ll carry out an assessment in just 3 minutes.

GO TO THE AXA SYMPTOM ASSESSOR

Or if you’d prefer to have an online consultation with a medical professional

Log in to MyAXA and choose between a video consultation, a chat or a phone call.

Video consultation

Get your video consultation

Book an appointment with a doctor or specialist.

 

consulta telefónica

PHONE CONSULTATION

Hold your consultation by phone

You can call 24/7.

Chat con tu médico

Chat consultation

Chat with a doctor

Use the chat feature for quick queries or to share photos.

The terms set out on this website are subject to the terms and conditions and schedule of these policies and the insurance option taken out. The contract must also be current in payment.  

 

 

Legal and regulatory information: AXA Seguros Generales S.A. de Seguros y Reaseguros, registered address Calle Monseñor Palmer nº 1, 07014 Palma de Mallorca, is listed in the Directorate General of Insurance and Pension Funds (DGSFP) Administrative Register of Insurers under code C0723. Purchase of the insurance products offered on this website, including Electric Scooter Insurance (Scooter360), is subject to the terms and conditions and schedule in force at the time the policy is issued.