Salud Óptima, Óptima Familiar and Complet Group Guides

How can I contact a doctor?

We have a range of choices available: phone consultation, video consultation, chat or an in-person appointment in our medical provider network.

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How can I contact AXA Health?

All the options for getting in touch with AXA Health are just a click away.

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Need to have a test done?

Is medical authorisation required? Find out which tests involve medical authorisation and the ways in which you can ask for it.

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Would you like to have expenses reimbursed?

Here are the various ways you can claim a reimbursement.

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Want to learn about our digital services?

Make the most of all the digital services available to you: digital card, authorisations, reimbursements, medical provider network and much more!

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What are the preventive programmes?

Your health is our priority, which is why we want you to feel protected now and always with our preventive programmes.

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What other services can I use?

Learn about the services available to you, such as second opinions, psychological counselling and postnatal care.

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Have you got dental cover?

If you have dental cover, find out what services are included.

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How do copayments work?

Learn how copayments work under your health insurance policy.

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What are AXA Medical Centres?

Explore the exclusive benefits we offer to all our AXA customers at our own centres.

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Are you an English speaker?

Download your user guide here.

Would you like to have all your medical information in one place?

The “My Medical Records” service allows you to view, manage and share your medical reports from various participating private healthcare centres quickly, securely and from anywhere!

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