We help you get an assessment report if you’re diagnosed with a serious illness or in extremely complex medical situations. The report will be provided remotely by internationally renowned medical experts selected by us without you having to travel. To use this service, you’ll need to provide us with your medical history and the initial diagnosis made by the doctors who attended you. We also provide you with a consultant who will assist you throughout the process and, should you need it later on, you’ll have access to special agreements with prominent medical centres in the US at preferential rates.

Ask for it here:

How can I contact AXA Health?

If you run into difficulties while travelling, you can get help from our travel assistance service. This is available to insured who are away from their home in Spain on trips lasting no longer than 60 days.

What do we offer you abroad? Medical repatriation due to illness, accident or death along with medical, surgical, drug and hospitalisation costs within the limit set in the schedule of your policy; early return of the insured due to the death of a family member; legal expenses coverage; finding and forwarding luggage and more.

Get in touch with us whenever you need to 24/7

In addition to the psychological counselling service available through your online doctor, you can also access psychology consultations via reimbursement provided they are prescribed by a psychiatrist, GP, paediatrician or oncologist and performed by registered psychologists,  subject to the limits set out in your policy.

Check out the psychologists who have an agreement with us and will offer you a special rate, or if you prefer you can visit any specialist of your choice.

You have a wide range of clinics to choose from providing excimer laser treatment for correcting short-sightedness at special rates. We also cover pre-operative care while any second surgery needed is included in the initial price.

Find your nearest specialist for complementary services/laser refractive surgery: Medical provider network.

As a Health insured, we offer you inpatient and day-care admission at the ITA (Instituto de Trastornos Alimentarios) facility in Barcelona for conditions caused by eating disorders. You’ll need a medical practitioner’s prescription and this service is available for at most 60 days per year.

We offer special rates on these complementary therapies: homeopathy visits, acupuncture and ozone therapy (for pain management).

Check out the approved centres specialising in “Complementary medicine”.

Fertility and assisted reproduction

You can use a wide range of clinics offering special rates for assessment, diagnosis (including usual and standardised additional tests) and treatment of the couple's infertility up to at most two attempts at artificial insemination and one attempt at in vitro fertilisation, including ICSI (intracytoplasmic sperm injection) if need be, at approved clinics. View the clinics in the “assisted reproduction clinics” speciality: medical provider network

Umbilical cord stem cell banking

If you’re pregnant, you may have thought about freezing your newborn’s umbilical cord blood. At AXA, we offer you an exclusive service through selected clinics. Learn more here

Postpartum home care

After you give birth, we provide you with a home midwife service which will help you clear up any concerns you may have during this new period in your life. Get in touch with our medical team if and when you need to.

As a Health insured, we offer you inpatient and day-care admission at the ITA (Instituto de Trastornos Alimentarios) facility in Barcelona for conditions caused by eating disorders. You’ll need a medical practitioner’s prescription and this service is available for at most 60 days per year.