Cyber Protection

Our approach integrates prevention, protection and information right from the outset. We provide you with much more than just a technical service. We bring you an insurance solution that will safeguard your business if it is hit by a cyber attack.

No business is immune to cyber attacks. In just a few seconds, your customers’ and your business’s data might be at risk, and you may not even realise it until several days down the line.

The Impact of Cybersecurity on Businesses (2023 figures)
Risk Indicator Value / Percentage
Companies hit by attacks (2023) 67%
Increase in attacks (last 5 years) 300%
Average cost of an incident for an SME €3,000 - €15,000
Businesses that put cybersecurity first 85%
  • Liability for cyber incidents (damage to third-party data and breach of the GDPR)
  • Crisis management costs
  • Paying fines (GDPR and Information Society Services Act)
  • Secondary liability (harm caused to third parties by the insured’s subcontractors)
  • Security incident response service (includes deleted data recovery, restoring access systems, removing malware, notifying affected parties and crisis management, and forensic IT expert reports)
  • Assistance in the event of cyber extortion (specialist advice)
  • Legal defence costs, both in and out of court

Why choose AXA?

  • With AXA’s cyber protection product, you’ll be shielded against all major threats

    • Shutdown of operations

    • Loss of customers’ private information

    • Third-party claims

    • Reputational damage

    • Business closure

  • Flexible insurance solution. You can choose the sum insured based on your business activity

    Time is of the essence! It is crucial to prevent the damage from spreading while acting quickly is critical to mitigating the impact and resuming business operations as soon as possible. Our 24-hour support service, staffed by cyber security experts, will help you deal with the incident promptly.

We protect you right from the outset to prevent any attacks



End-to-end management by experts in the event of an incident

Taking swift and effective action to minimise the impact and ensure business continuity

Seguro de Ciberproteccion atención 24h

24/7 Cyber Security support throughout the policy term

Advice to customers on how to use and set up tech devices and social media, help with making backups, etc.

Ciberprotección recuperación de equipos

Device recovery

Resetting passwords and access levels for your accounts, software cleanup, etc.

Ciberprotección recuperación de datos

Data recovery

From the backup

Informe perficial seguro de ciberproteccion

Drawing up an expert report

With digital evidence provided by a forensic IT expert should you need it

1750

AXA agents are on hand to meet your needs

Our AXA agents can guide you towards practical, quick solutions.

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These documents can be very helpful

  • Insurance product information document

We're here to answer all your questions

  • Conventional liability or property damage insurance doesn’t cover this type of cyber risk and doesn’t provide support or advice from cyber attack experts at any time.

  • This solution is more than just a technical help desk; along with comprehensive, customised 24/7 support, AXA also covers
    claims made by third parties and the costs of implementing the measures required to comply with data protection regulations and mitigate potential impacts. Plus if operations have to be shut down in whole or in part, it further supports the customer in resuming them as soon as possible to prevent the closure of the business.

  • Yes. Although security measures need to be even tighter when a business includes online sales, cyber risks affect all types of companies and businesses. A simple email might contain a virus and steal all the data held by the insured, putting business continuity at risk.

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At AXA, we’re always here for you, and you can reach us in a number of ways.

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